Head of Information Technology/ VP

Power your future with Qualus in our Information Technology department as the Head of IT/VP. This role is responsible for directing and implementing IT initiatives that support the strategy and goals of the organization while guiding the development of new technologies and tools to improve the organization's internal operations and efficiencies. Apply now and join the Qualus team!

This role is responsible for directing and implementing IT initiatives that support the strategy and goals of the organization while guiding the development of new technologies and tools to improve the organization's internal operations and efficiencies. In addition, it provides strategic guidance and technical assistance to IT, staff, and business partners.

The position requires exceptional communication skills and the ability to communicate a clear vision. This is a hands-on position that requires infrastructure technology knowledge with O365, and experience in the management of data centers & disaster recovery management. The candidate thrives in an agile, collaborative, team-based environment, working closely with partners across the organization. This position offers the opportunity to help shape the future of our growing organization and serve as a champion for continuous improvement.  The position is also responsible for planning, designing, and analyzing the organization's service desk according to best practices while ensuring high levels of customer service quality and availability. In addition, this individual will develop, implement, and oversee policies and procedures to ensure consistent service levels and quick resolutions.

• Collaborate to create a strategic Information Technology vision and roadmap for the organization that supports organizational goals and builds on that vision.
• Partner with senior leadership to establish business and system requirements for projects and proactively advises executives on information technology trends, benefits, and risks.
• Act as the point of contact with business partners and stakeholders working on mergers & acquisitions, ensuring full engagement and communication, resolution of general issues, and alignment of business and IT strategy for all integration planning. 
• Build vendor partnerships, and oversee multiple vendor relationships to ensure the best performance and financial return.
• Leverage and maintain a deep knowledge of a broad range of vendor technology solutions and select the most appropriate technologies to support the business.
• Improve appropriate IT organizational structure to support the needs of a growing business.
• Develops comprehensive approaches to cybersecurity and risk management.
• Drive culture by continually reinforcing the company's customer-centric values in all aspects of IT operations and provisioning.
• Has a strong financial acumen and can apply rigor in financial management and business value analysis to IT expense and capital allocations.
• Brings innovation and leading-edge technology solutions that create business and enhanced value.
• Gives timely and constructive feedback leading to improved performance and accountability.
• Creates and promotes an environment that fosters learning and innovation.
• Actively coaches and mentors IT personnel to develop effective IT leaders and teams to reach their potential and deliver business results.
• Analyze the performance of Service Desk activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance the quality of service and prevent future problems.

• Bachelor's Degree or higher required.
• 10+ years' experience of progressive, relevant Information Technology required; experience in cloud-based software organizations preferred.
• Proven leadership responsibilities, including strategy, budgeting, and people leadership.
• Ability to work in pressure situations to meet required deadlines.
• Must be able to manage and schedule multiple projects on an ongoing basis with the ability to prioritize and work independently and as a team member.
• Demonstrated ability to build trust and effectively advise business leaders in technology solutions within a complex business.
• Strong understanding of restrictions and regulations in a utility or government environment a plus
• Demonstrated experience and understanding of metrics within IT organization.
• Great project skills, including providing leadership to manage and execute highly complex transformational initiatives effectively.
• Ability to understand highly complex and ambiguous issues, own decisions, and effectively implement technology solutions that have company-wide impacts.
• Proven ability to drive strategic initiatives while effectively collaborating and team building across functions to achieve results.
• Skilled in developing a long-term vision and strategies to both technical and non-technical audiences and how the IT vision/strategy is aligned with and linked to the company vision/strategy.
• Outstanding interpersonal skills and an ability to establish strong relationships with all levels of the organization and external partners.
• Incorporates broad functional business and industry knowledge to develop business-aligned IT strategies.
• Has a passion for people development, innovation, process improvement, and technology.

Qualus is an Equal Opportunity Employer. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in locations where we operate.

At Qualus, we believe everyone has value; and that the diversity and inclusion among our teams is what sets us apart for optimal success. We put people first because we care. Accommodations are available for applicants with disabilities. For details, view a copy of the Qualus Equal Opportunity and Affirmative Action Policy Statement here.