Project/ Service Coordinator

Qualus is a leading provider of specialized engineering and technical field services. We offer competitive benefits as well as in-house career and professional skills development through QualU, while providing job opportunities in power systems engineering, field services, and turnkey project management.

Power your future with Qualus as our Project/ Service Coodinator!

As a Service Coordinator, your duties would be:

• Enter Orders/Jobs into production system, updating as directed.
• Update the production system following production meetings relative to status, dates, shipping, and other pertinent information.
• Assist Field Services Manager and/or Project Managers with scheduling technicians, resources, appointments, logistics for travel and maintaining itineraries as directed.
• Customer Service support.
• Coordinates customer billing; prepares invoices and processes in timely fashion.
• Acknowledge and process customer PO’s as directed in collaboration with the Service Operations Specialist.
• Coordinates material procurement and generates purchase orders. Confirms material orders and pricing meet with purchase requisitions; provides notice of any discrepancies to the Operations Manager/Operations Specialist. Orders office supplies, shipping supplies, and maintains copiers/printers.
• Oversee the order hand-off process ensuring that customer invoicing, shipping information, and terms are entered correctly in the system.
• Assists with Job Cost activities by tacking labor allocation, expense items and project material costs.
• Inside sales support providing necessary information and or documentation utilizing or accessing Sales web based application.
• Compiles branch payroll information and transmits required data into the company’s management system daily. Reviews Epicor labor reports for accuracy and resolves all discrepancies in a timely fashion.
• Coordinates and assists Accounts Payable department with ensuring accurate posting of vendor invoices, Corporate BTA account purchases and individual expenses as requested
• Respond to emails daily and monitor to address high priority items in a timely fashion.
• Follows up on a regular and as needed basis with customers and field service operations on all open and unresolved issues.
• Involved with shipping and receiving procedures to ensure support where required to meet deadlines.
• Maintains open lines of communication with field support staff to ensure project-related needs are met.
• Answers telephone, handles calls, route to appropriate individuals or takes messages. Ensures all callers are handled in a professional and courteous manner.

E-VERIFY SECTION:

• E-Verify electronically compares information entered on the Employment Eligibility Verification, Form I-9, with records contained in Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

Qualus provides equal employment opportunities (EEO) to all employees without regard to race, creed, color religion, national origin, marital status, sex (including pregnancy or gender), age, physical or mental disability, genetic information, citizenship status, veteran’s status, or other protected classes.

Mircrosoft Office Suite

Qualus is an Equal Opportunity Employer. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in locations where we operate.

At Qualus, we believe everyone has value; and that the diversity and inclusion among our teams is what sets us apart for optimal success. We put people first because we care. Accommodations are available for applicants with disabilities. For details, view a copy of the Qualus Equal Opportunity and Affirmative Action Policy Statement here.