Training & Development Manager (Lake Mary, Florida)

Power Your Future with Qualus as our Training and Development Manager! Located in our Lake Mary, Florida office, you will work closely with Leadership, HR Business Partners, and the broader Training and Development team to provide learning solutions that generate measurable results and foster a culture of continuous learning and growth within Qualus. You will be responsible for identifying, developing, and implementing learning solutions for internal development programs as well as business specific and enterprise opportunities while ensuring alignment to the global learning strategy. 

This position plans, develops, and directs training programs, professional development programs, mentorship/coaching programs, and facilitates implementation of change management initiatives and reviews current employee development programs to ensure alignment with company goals and objectives. Ideal candidates will be excellent communicators with the ability to deliver training enthusiastically and professionally to employees at all levels of the organization.

• Work in partnership with business leaders, Human Resources, and other stakeholders to identify L&D strategy and needs.
• Research and develop training objectives, outlines, and educational curriculum, including course handouts.
• Ensure that the training curriculum integrates sound operating practices and meets or exceeds industry best practices for professional education.
• Develop effective eLearning instructional design and learner motivation.
• Coordinate with internal and external stakeholders to ensure required certification requirements are established and achieved for Qualus personnel.
• Work as a liaison between new employees, supervisors, and management to ensure the new employee has tools, training, and understanding to be successful within Qualus.
• Develop and manage implementation of annual and multi-year plans for training programs, including development and delivery, that are designed to fulfill all training objectives, and to assure successful start-up of new programs.
• Develop and cultivate a training culture that reflects the value of safety, ethics, sharing of expertise, customer service, continuous improvement, encouragement of professional development, and cultural awareness.
• Track and report regularly on the department's results and effectiveness. Works closely with various departments to establish metrics, scorecards, and reporting criteria. Ensure trainers’ skills are appropriately evaluated regularly.
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Train and coach managers, supervisors, and others involved in employee development efforts.
• Manage and monitor Qualus employees’ compliance with training and certification requirements.
• Design and develop training programs, training course evaluations, training calendars, and training classes.
• Ensure alignment with Talent strategies and identify key performance indicators (KPIs) that will be used to measure effectiveness of solutions.

• Bachelor’s Degree in Learning & Development, Instructional Design, Adult Education, Organizational Psychology or related field. Master’s degree or professional certifications in learning and development are a plus.
• 5+ years of learning and development experience
• Proficiency with Articulate software is a plus.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong understanding of adult learning theory, principles and practices of program development and administration and knowledge of current developments, literature, and sources of information in the field of vocational education, power industry, safety, and employee training development.
• Project management skills with the ability to manage multiple projects and deadlines effectively.
• Event Management experience supporting training events and programs.
• Ability to adapt to changing priorities and thrive in a fast-paced, dynamic work environment.
• Proficiency in learning management systems (LMS), e-Learning platforms, and virtual learning tools a plus.
• Experience in global program management is a plus.
• Strong leadership and interpersonal skills to manage employee relations and change management initiatives.

Qualus is a leading pure-play power services firm and innovator at the forefront of the energy transition, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, renewable developers, and government clients, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled solutions and develops breakthrough solutions for critical power industry issues such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 1,000 professionals, with offices throughout the U.S. and Canada.

Qualus is an Equal Opportunity Employer. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in locations where we operate.

At Qualus, we believe everyone has value; and that the diversity and inclusion among our teams is what sets us apart for optimal success. We put people first because we care. Accommodations are available for applicants with disabilities. For details, view a copy of the Qualus Equal Opportunity and Affirmative Action Policy Statement here.